Shipping Information

We have FREE Shipping to anywhere in the USA, UK and Australia!

We want to make purchasing our products as simple and cost effective as possible, so we have created a free shipping option for all of our products.

 

USA & UK Shipping

Most of our customers are from the UK and the USA and so we try to offer fast turn around times between when you order a product and when it gets delivered to your door. Please see the following table for expected delivery times.

In Stock Item Out of Stock Item Percent Delivered
Fast Delivery 9 – 14 Business Days 35 Business Days 10%
Normal Delivery 14 – 18 Business Days 35 – 40 Business Days 75%
Slow Delivery 18 – 24 Business Days 40 – 50 Business Days 15%

 

Note: Alaska and Hawaii may differ.

Because we are based in Australia, our delivery times may be a little longer than other online retailers. This is a big part of the reason why we decided to create a free shipping option, and we hope that the extra few days of waiting will not inconvenience you too greatly.

If you do have an urgent order, we now also offer an express delivery service which is priced based on the price provided by the national postage carrier in Australia (Australia Post – see a schedule of their fees here).

If you haven’t received your order and you haven’t been contacted stating that their may be a delay, then please contact us for an update regarding your order status. Please be sure to include your PayPal transaction ID and your Beautiful Promise Rings order ID when contacting us.

 

Australian Shipping

Because we are from Australia, that means that our shipping times are much faster than when shipping to the USA and UK. Most orders will be delivered as per the table below:

In Stock Item Out of Stock Item Percent Delivered
Fast Delivery 5 – 10 Business Days 30 Business Days 25%
Normal Delivery 10 – 14 Business Days 30 – 35 Business Days 65%
Slow Delivery 14 – 18 Business Days 35 – 45 Business Days 10%

 

If you haven’t received your order and you haven’t been contacted stating that their may be a delay, then please contact us for an update regarding your order status. Please be sure to include your PayPal transaction ID and your Beautiful Promise Rings order ID when contacting us.

 

Other Countries

Currently we only ship to countries outside of the USA, UK and Australia by special request. If you are interested in a ring on this site and you are from another country (sometimes we have Canadians as an example) , then please contact us and we can organize a special order for you. Please note that we cannot guarantee free shipping or provide expected delivery times for other countries.

 

Orders May Be Delayed for the Following Reasons

  • Severe weather and acts of god can delay an order. This can include snow storms, tornadoes, twisters, severe rain warnings, severe cold or other unforeseen events which prevent the delivery according to the expected times. Beautiful Promise Rings is not responsible for delivery under these type of circumstances.
  • Incorrect shipping information supplied by the buyer.
  • Order is pending a credit approval and fraud verification.
  • A product is currently out of stock – See Out of Stock Item delivery times provided above.
  • A ring which requires special¬†sizing.
  • An order which requires special customization.
  • An order is shipped to a special location such as Alaska, Hawaii or APO/FPO.